Help Center

New here? Here's the quick tour. Most things take a minute or two.

Getting started

Create your account, then complete your profile — lifestyle, schedule, a photo and a short bio. A fuller profile builds trust and unlocks flatmate-match insights on listings (reach 70% to turn them on).

Finding a place

Head to Browse, set your filters (price, area, room type, move-in dates, amenities…) and explore the map. Love something? Save it with the heart, or save the whole search and we'll alert you when a new match goes live.

Viewings & bookings

On a listing, use Request a Viewing to propose a day and time — it goes to the host as a message, and they reply to confirm. You can also just message them directly. EzyFlat doesn't schedule or confirm the viewing itself, and handles no bookings or payments.

Listing your place

Landlords can list a property in a few guided steps, manage their tenants, and see who's in and what's coming up. Viewing requests arrive as messages, which they reply to directly.

Still stuck? Contact us — we're happy to help.